docuTRAK transforms the entire business collaboration environment of the organization into One Unified Online Platform.
Clients can submit their requests on docuTRAK portal to stay informed on their status. Post instructions for every type of service to properly guide your clients requests submissions. Keeping your staff aware of up-to-date policies and procedures relevant to your business while your HR can monitor & support staff in the acknowledgement of the distributed information.
docuTRAK do not only record all actions on a Workflow Case, but also provides a “Snapshot View” of all attached documents to the case. Moreover, a Supervisor can access subordinate inboxes and track their team actions and re-assign a case to other workers. It also keeps track of consultations requests by any user.
docuTRAK Online offers a comprehensive business collaboration environment where all documents are kept in a central registry office, and all types of actions on Workflow Cases are automated. Guaranteed full accessibility from a Web Browser interface & through Mobile App where your signature can be electronically & securely placed on documents.
End-to-end security is our top priority at docuTRAK, and for that reason, we take every precaution to protect your data while maintaining a high-performance environment. docuTRAK is secured and protected in many ways, and the following are noteworthy:
We offer backups to be stored on separate servers to maintain data security and availability.
Web application Firewall (WAF) protects our platform and APIs against attacks, and works on filtering, monitoring, and blocking any malicious traffic.
docuTRAK actively monitors ongoing security, performance, and availability 24/7/365. We run automated security testing on an ongoing basis, as well as contract third parties for penetration testing.
Communications are encrypted over SSL thus preventing data to be viewed by a third party.
Simple Plans Hosted in the Cloud.
Customize configuration to suite your own requirement
Establishing and sustaining trusted partnerships
We provide on-call customer services to address & handle your issues. Contact our Customer Service executive or submit your request through our CRM, and our tech support staff will get in touch with you within 2 hours from your request time.
Take a look at our Service Level Agreement :